Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Cookies contain information that is transferred to your device's hard drive. They help us recognise you when you return to our website and allow us to tailor content to match your interests and preferences.

This Cookie Policy explains how UrbanFlowes Ltd ("we", "our", or "us") uses cookies and similar tracking technologies on our website urbanflowes.world ("our website").

Why We Use Cookies

We use cookies for several important reasons:

• Essential functionality: Some cookies are essential for our website to function properly and cannot be disabled
• Performance and analytics: We use cookies to understand how visitors interact with our website, which helps us improve our services
• Personalisation: Cookies help us remember your preferences and provide a more personalised experience
• Marketing and advertising: We use cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns
• Security: Cookies help us detect and prevent fraudulent activity and improve website security

Types of Cookies We Use

We use different types of cookies on our website, each serving specific purposes:

Specific Cookies We Use

The following table provides detailed information about the specific cookies used on our website:

Third-Party Cookies

Our website may also use third-party cookies from external services. These cookies are controlled by third parties, and their use is governed by the privacy policies of those third parties.

Google Analytics

We use Google Analytics to analyse how users interact with our website. Google Analytics uses cookies to collect information about website usage, which helps us improve our website and services. The information collected is anonymous and includes data such as the number of visitors, pages visited, and time spent on the site.

Google Ads

We use Google Ads for advertising and remarketing purposes. Google Ads cookies help us show relevant advertisements to users who have visited our website and measure the effectiveness of our advertising campaigns. These cookies may track users across different websites to provide personalised advertising.

Google Fonts

Our website uses Google Fonts to display text. When you visit our website, Google may set cookies to optimise font loading and may collect information about your browser and device for this purpose.

For more information about how Google uses data, please visit Google's Privacy Policy at https://policies.google.com/privacy.

Google Consent Mode v2

Our website implements Google Consent Mode v2, which allows us to respect your cookie preferences whilst still providing essential website functionality. This technology:

• Adjusts how Google Analytics and Google Ads behave based on your consent choices
• Allows for privacy-friendly measurement when consent is not given
• Ensures compliance with privacy regulations whilst maintaining functionality
• Provides aggregated insights without compromising individual privacy

When you deny consent for analytics or marketing cookies, Google Consent Mode ensures that these services operate in a privacy-preserving manner, collecting only essential information needed for basic functionality.

How to Control and Manage Cookies

You have several options for controlling and managing cookies on our website:

Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to:

• Accept All: Consent to all cookies including analytics and marketing
• Reject All: Decline all non-essential cookies (only necessary cookies will be used)
• Customise: Choose which types of cookies to accept or reject

Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking on the cookie preferences link in our website footer
• Clearing your browser cookies and revisiting our website
• Using the cookie management tools in your browser settings

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can typically:

• View and delete cookies
• Block cookies from specific websites
• Block third-party cookies
• Clear all cookies when you close your browser
• Enable private/incognito browsing mode

Data Retention and Storage

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a specified period or until manually deleted
• Analytics cookies: Typically retained for up to 26 months
• Marketing cookies: Usually retained for 90-390 days depending on the service

Cookie data is stored locally on your device and may also be transmitted to third-party services as described in this policy. We ensure that any data processing complies with applicable privacy laws and regulations.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, legal requirements, or business practices. When we make significant changes, we will:

• Update the "last updated" date at the top of this policy
• Notify users through our website or email where appropriate
• Request renewed consent where required by law

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

For general enquiries about our services, please contact us at contact@urbanflowes.world.